You can cancel your order before it has been despatched. Please contact us at the earliest opportunity and our customer service team will be happy to assist. We will not be able to cancel your order if it has already been despatched.
If your fabric is incorrectly supplied or damaged, please contact us within 14 days of receipt. Our customer service team will be happy to arrange for your order to be resent. Please note that you may be required to return or send us a photograph of the damaged fabric.
Our fabric is made order which means we are unable to resell your fabric. For this reason we cannot accept returns for unwanted fabric. We recommend that you order a swatch before placing larger orders to ensure that you are happy with the design. If you wish to discuss your order, please contact our customer service team who will be happy to assist.